Saturday, February 02, 2008

Store Nocator

Place: Taco Tico
Lunch: Four tacos (mild sauce, plus meat, no tomato), Tico Tots (with chili, cheese), large Pepsi

Everybody should eat more Taco Tico. I'm just saying.

You know what annoys me? Retail and restaurant chain websites with store locator functions that will only provide you information on locations within a limited range of your ZIP code.

For example, if you enter my ZIP code in the Circuit City website, it comes back with "We're sorry; there are no Circuit City stores within 100 miles".

I could have told them that. So where's the nearest one?

I don't care if I live in Novosibirsk, Siberia. If I want to know where the nearest Circuit City is, why wouldn't they want to tell me?

Most chains are like this. Best Buy limits responses to 250 miles. Golden Corral to states where they have operating stores. Chipotle's website (quite possibly the most annoying website ever) did the most bizarre thing...It provided two pages of locations, but Page 1 read "Showing 0 of 33 locations". And it was right...not a single location was shown. But click on Page 2, and it showed the closest 33 locations.

There are exceptions...Del Taco and Krystal will show me the closest locations even though they're several hundred miles away.

I guess they want my business more.